Progressive Bbb Rating (2024)

FAQs

How accurate are BBB ratings? ›

BBB ratings are not a guarantee of a business's reliability or performance. BBB recommends that consumers consider a business's BBB rating in addition to all other available information about the business. Customer Reviews are not used in the calculation of the BBB Letter Grade Rating.

Progressive earns an 9.0 out of 10.0 and our Best for High-Tech Drivers award due to its affordable prices and flexible options for certain driver profiles. Discover if you are overpaying for car insurance below.

Reduce the number of your complaints. Complaint volume is the biggest factor in a BBB rating, so prioritize customer service to reduce the number of complaints you get. Answer complaints. When you do get complaints, be sure to respond to them.

Do Business Have to Pay a Fee for a Good BBB Rating? Businesses pay to be accredited by the BBB. They do not pay to be rated by the BBB.

The only way to remove a BBB review is for the person who wrote it to remove it. You also cannot edit BBB reviews. Unfortunately, there is no procedure for flagging reviews either. The good news, however, is that you can select “Not My Customer” when you receive a notification about a review.

Yes, BBB reports on actions against businesses and/or their principals brought by government agencies that involve legal or regulatory violations that are relevant to consumers. This information can be found in BBB Business Profiles.

Progressive is decent at paying claims compared to the average insurance company, according to J.D. Power's latest claims satisfaction survey. Progressive scored 861 out of 1,000 for their claims process, compared to the industry average of 873 out of 1,000.

The Bottom Line: Is Geico or Progressive Better? Geico and Progressive are two of the best choices for auto insurance coverage on the market. Geico tends to offer lower rates for most policyholders and has slightly higher customer satisfaction scores.

Progressive is tied with Erie for the No. 9 spot in our rating of the best car insurance companies. It has the sixth-cheapest average rate among the companies we analyzed, with a sample premium lower than the national average.

The accreditation process strengthens those bonds. It involves wrangling and verifying all the trust you've earned so it can be broadcast to the millions seeking your products or services every year. In a nutshell, that's why BBB Accreditation matters.

Can I change my BBB review? ›

Your complaint cannot be changed, edited, or deleted once it has been submitted. An exact copy of your complaint will be sent to the business.

BBB primarily handles complaints relating to marketplace transactions for customers who want a resolution, such as a refund, a repair, or a replacement. This process is free to consumers and businesses. More about how complaints are handled.

Short Answer: Yes, if the business has responded to BBB complaints in the past, it is worth filing a complaint with the BBB since it is free and relatively quick. But note, the BBB cannot force the business to come to an agreement with you since the BBB is not a government agency.

Yes, there are annual fees that businesses need to pay in order to gain and keep BBB accredited status.

Is it bad if a business is not BBB accredited? It's not necessarily a red flag if a business is not accredited by the BBB. However, taking steps to get your business accredited shows customers that you are committed to giving them the best experience possible.

'bbb' ratings denote good prospects for ongoing viability. The financial institution's fundamentals are adequate, such that there is a low risk that it would have to rely on extraordinary support to avoid default.

Many consumers consider a business that adheres to the BBB standards as having a higher level of trustworthiness. More mature generations view a BBB-accredited business as more likely to act in good faith to provide high levels of customer service and put more marketplace trust in companies that the BBB endorses.

Short Answer: Yes, if the business has responded to BBB complaints in the past, it is worth filing a complaint with the BBB since it is free and relatively quick. But note, the BBB cannot force the business to come to an agreement with you since the BBB is not a government agency.

Here's an inside look at what value BBB Accreditation provides to thousands of businesses. BBB Accreditation is a credibility booster for businesses. Underscoring BBB's mission of trust, 87% of responding Accredited Businesses agreed that Accreditation helps their businesses gain credibility with their customers.