Why Did My Credit Score Drop? | Chase (2024)

Don't panic if you see that your credit score dropped. Your credit score can take a dip for many reasons.

Reasons for a credit score drop

This list of 11 reasons why your credit score might drop isn't exhaustive. But it does include the main reasons why your score could decrease.

Credit usage increase

Your percentage of credit used, also referred to as your credit utilization ratio, has a high impact on your credit score in any scoring model (Chase Credit Journey uses the VantageScore® 3.0 model). Credit utilization is your total credit card balance in relation to your credit limit. Most experts recommend keeping your credit utilization ratio below 30%, but the lower that number is, the better.

Missed or late payment

Your payment history has an impact in the VantageScore® 3.0 model. Making a late payment or missing a payment on any of your credit accounts, be it a credit card, student loan or mortgage, can be a detriment to your credit score — not to mention the fees you'll endure.Your credit score represents your creditworthiness, or your ability to repay your debt. Missing a payment or making a late payment indicates that you may not be financially responsible.

The best way to avoid making late or missed payments is to set up autopay.

Drastic drops to your credit report

If you see a really drastic drop in your credit score, you've likely experienced some type of major derogatory mark. These can include:

  • Account in collections
  • Bankruptcy
  • Foreclosure
  • Tax lien
  • Civil judgment
  • Debt settlement

If one of these comes up in your credit report, you should manage this as soon as possible. You should especially prioritize the derogatory mark if you don't recognize it as that could indicate identity theft.

Closed credit account

Closing a credit account can have a negative impact on your credit score. Generally, you're better off keeping the account open and using it sparingly rather than closing it. The age of your credit history has a moderate impact on your VantageScore® 3.0. Closing an account, especially your oldest account, will lower the average age of your credit accounts.

Paid off a student loan or car loan

Paying off any loan is an achievement that's worth celebrating. But the types of credit you have also are considered high impact on your VantageScore® 3.0. This means having a good mix of credit between revolving debt (like credit cards) and installment debt (like loans). If you pay off the only loan you have, that affects the diversity of your accounts.

Applied for a new loan, credit card or mortgage recently

Applying for a new loan, credit card or mortgage likely will lead to a hard credit inquiry, also known as a credit check. One hard inquiry isn't much to worry about, but if you apply for several credit card accounts at once, the hard inquiries could pile up. Recent credit is considered low impact on the VantageScore® 3.0 model.

A mistake in your credit report

Errors happen. If a number is transposed incorrectly (for example, if two digits were swapped) or payment is recorded to the wrong account or an on-time payment was reported late, that can hurt your credit score. Monitoring your credit report frequently to catch mistakes is key. And if there's an inaccuracy, make sure to dispute it.

Identity theft

If you notice a drop in credit score that you can't explain there is a chance you're a victim of identity theft. If you see an unfamiliar address or other unrecognizable information in your credit report, make sure to flag it. Our identity theft tool kit (PDF)can provide you with information on who to contact and how to file a report.

Someone else used your credit card

The “someone else" using your credit card doesn't necessarily have to be a stranger. Have kids? A spouse? A roommate? Someone you know could've potentially used your credit card without you knowing.

Cosigning a loan or credit card application

Cosigning a loan or credit card application doesn't inherently affect your credit score. But if the person you cosigned for isn't being responsible, your credit score could suffer. Make sure if you act as a cosigner for someone that you can trust them.

Credit limit was lowered

If your credit limit is lowered, that can affect your credit usage or credit utilization ratio, which in turn can hurt your credit score. Whether your credit limits are dropping or your balances are inflating, make sure to monitor your credit usage.

Why does your credit score drop when you check it?

Your credit score shouldn't drop when you check it yourself. These pulls are typically soft inquiries, which don't affect your credit score. If a lender or creditor checks your credit score, that may lower it.

Hard credit inquiries, or hard pulls, do affect your credit score. These happen when a lender or credit card issuer pulls your credit to determine whether to extend credit to you. In this case, you should be aware and consent to the pull.

Factors that impact your credit score

The VantageScore® 3.0 scoring model is made up of six factors:

  • Payment history
  • Credit history
  • Credit usage
  • Total balances
  • Recent credit
  • Available credit

Using the VantageScore® 3.0 model, those factors create a score ranging from 300 to 850, with 300 being deficient and 850 being excellent.

Ways to improve your credit score

There are several ways to improve your credit. Some will take longer than others to have an effect, but give these a shot:

  • Make your monthly payments on time
  • Lower your overall debt
  • Don't use credit for purchases you can't afford
  • Don't apply for credit cards unnecessarily
Why Did My Credit Score Drop? | Chase (2024)

FAQs

Why Did My Credit Score Drop? | Chase? ›

Your payment history has an impact in the VantageScore® 3.0 model. Making a late payment or missing a payment on any of your credit accounts, be it a credit card, student loan or mortgage, can be a detriment to your credit score — not to mention the fees you'll endure.

Why did my credit score suddenly drop so much? ›

A sudden drop in your credit score can often be explained by something you have done—or forgotten to do—such as paying your credit card bill late. If you're certain you haven't done anything to cause the drop, it's possible you've been a victim of identity theft.

Why did my credit score drop 40 points after paying off debt? ›

It's possible that you could see your credit scores drop after fulfilling your payment obligations on a loan or credit card debt. Paying off debt might lower your credit scores if removing the debt affects certain factors like your credit mix, the length of your credit history or your credit utilization ratio.

Why did my credit score drop 20 points? ›

“An unexpected 20-point drop in your credit score is something to take seriously,” Cohen said. “This can be a red flag for all kinds of problems, including unauthorized hard inquiries, credit reporting mistakes, identity theft, etc. You should investigate, never ignore, an unexpected drop of more than a few points.”

Why did my credit score drop 100 points? ›

For your credit score to drop 100 points at once, you're most likely talking about being 90 days late or more on a loan or credit card payment you're on the hook for. Believe it or not, a single late payment could cause damage in that ballpark, especially if your credit score is higher to begin with.

Why has my credit score gone down when nothing has changed? ›

Things like new credit applications and missed payments may impact your credit score. You may be able to improve your credit score in a number of ways, including making sure you're on the electoral register, managing accounts well and limiting new credit applications.

Why is my credit score so low when I have no debt? ›

Various weighted factors mean that even with no credit, your credit score could still be low because the length of your credit history or credit mix, for example, could also be low.

What is considered a big drop in credit score? ›

It's common for credit scores to fluctuate in small increments. However, if you see a large drop of at least 15 to 20 points, you should find out the cause. This can help you determine whether it fell based on your actions, a credit reporting error or possibly identity theft.

Is 740 a good credit score? ›

A 740 credit score is Very Good, but it can be even better. If you can elevate your score into the Exceptional range (800-850), you could become eligible for the very best lending terms, including the lowest interest rates and fees, and the most enticing credit-card rewards programs.

How to raise your credit score 200 points in 30 days? ›

How to Raise your Credit Score by 200 Points in 30 Days?
  1. Be a Responsible Payer. ...
  2. Limit your Loan and Credit Card Applications. ...
  3. Lower your Credit Utilisation Rate. ...
  4. Raise Dispute for Inaccuracies in your Credit Report. ...
  5. Do not Close Old Accounts.
Aug 1, 2022

Who do I contact if my credit score dropped? ›

You have the right to dispute information in your credit report by contacting the credit bureau on whose report the information appears. It's also a good idea to check the other credit bureaus to make sure the same information doesn't also appear on those reports.

Should I pay off my credit card in full or leave a small balance? ›

Bottom line. If you have a credit card balance, it's typically best to pay it off in full if you can. Carrying a balance can lead to expensive interest charges and growing debt.

Is 840 a good credit score? ›

Your 840 FICO® Score falls in the range of scores, from 800 to 850, that is categorized as Exceptional. Your FICO® Score is well above the average credit score, and you are likely to receive easy approvals when applying for new credit.

Why is my credit score low if I pay all my bills on time? ›

A short credit history gives less to base a judgment on about how you manage your credit, and can cause your credit score to be lower. A combination of these and other issues can add up to high credit risk and poor credit scores even when all of your payments have been on time.

How do I fix my credit score drop? ›

Here are some actions you can take to improve your credit score:
  1. Pay your bills on time. ...
  2. Keep a low credit utilization rate. ...
  3. Don't apply for too many new credit accounts. ...
  4. Sign up for Experian Boost®ø.
Aug 2, 2023

How long does it take for a credit score to go up? ›

How soon can you see improvement? The length of time it will take to improve your credit scores depends on your unique financial situation. At the earliest, you may see a change between 30 and 45 days after you have taken steps to positively impact your credit reports.

References

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