New York State Place Locations
985 Massachusetts Ave, Boston, MA 02118, USA · +1 617-442-5600
Overview
| Place Name | U-Haul Moving & Storage at Mass Ave Boston |
| Average Rating | 3.2 |
| Place Address | 985 Massachusetts Ave Boston MA 02118 USA |
| Phone Number | (617) 442-5600 |
| Website | https://www.uhaul.com/Locations/Truck-Rentals-near-Boston-MA-02118/837054/ |
| Price Level | Inexpensive |
| Opening Hours | Monday: 7:00 AM – 7:00 PM Tuesday: 7:00 AM – 7:00 PM Wednesday: 7:00 AM – 7:00 PM Thursday: 7:00 AM – 7:00 PM Friday: 7:00 AM – 8:00 PM Saturday: 7:00 AM – 7:00 PM Sunday: 9:00 AM – 5:00 PM |
Location Information
| Full Address | 985 Massachusetts Ave, Boston, MA 02118, USA |
| Street Number | 985 |
| Route | Massachusetts Avenue (Massachusetts Ave) |
| Neighborhood | Roxbury |
| Locality | Boston |
| Administrative Area Level 2 | Suffolk County |
| Administrative Area Level 1 | Massachusetts (MA) |
| Country | United States (US) |
| Postal Code | 02118 |
| Type | moving_company, storage, store, point_of_interest, establishment |
| Latitude | 42.3286142 |
| Longitude | 42.3286142 |
| Geo Location | (42.3286142, -71.0688728) |
Reviews of U-Haul Moving & Storage at Mass Ave Boston
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★☆☆☆☆ Nolan Flynn
This location is horrible and the customer service is even worse. I used after hours pick-up and it took 10 minutes to find the truck. It was not where it was supposed to be and I had to walk around this lovely area of Boston in the dark reading every truck number till I found mine. Once I got to my location to do the move I found the box locked and the key that came with the truck did not fit. Luckily I had an alternative way of opening the lock. The truck was a 2007 with over 140,000 miles and highly beat-up. When I returned the truck they tried charging me and extra $8.08 for fuel. I called up and got an extremely rude employee who thought he was god of U-Haul and doing me a favor. Stay away from this place
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★☆☆☆☆ Miguel Moncion
I highly recommend never using this uhaul service. We used the after hours drop off. They added an extra 18 miles to our truck. Falsely stating the amount of gas we put in. Tried to over charge us $150. Said we dropped it off 2 days later.
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★☆☆☆☆ Jessica Dill
Rented a storage unit and my husband left for the weekend with the key. I called and explained the situation, asked if it was possible to cut the lock off since the unit is in my name. The woman on the phone said yes, definitely. I arrived and went to the desk and was told that they never cut locks - and that it was illegal for me to get bolt cutters and do it myself. Legally they had to insist on a locksmith. The manager said that his employees would NEVER saw that it was possible to cut the lock off. Uhaul records all calls - I encourage the manager to review that recording. Cost for locksmith $110. Silly, avoidable and expensive.
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★☆☆☆☆ Marinos Vomvas
We had booked a cargo van 2 months in advance for 24 hours (guaranteed), only to receive an email on the day of the move out that said that the van would be available the next day for 7 hours. The thing is that they don't do 24 hours but there was no heads up and the online reservation guaranteed 24 hours. Finally, when we went over there to see what happened, the lady on the desk was very indifferent and rude. The only explanation was a plain "we don't do 24 hours" and she dismissed us. It was a terrible experience and I would recommend renting from outside of Massachusetts if you don't want any surprises. That's what we ended up doing ourselves.
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★★★★★ Jay Sarcione
Great customer service and very efficient to get us on our way!! Thank you!!
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Location Maps
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Dataset Information
This dataset includes place locations and nearby entites in New York State
